Applicable Models:
Sunset Bluetooth (this is the Bluetooth version of the Sunset)
Which models have a Bluetooth option?
Only the Sunset model has a Bluetooth version.
Non-functioning Sunset (Bluetooth version):
- Ensure to test the Victory Sunset (Bluetooth) by following the guide on Page 18 of the Manual.
- When testing the product, it is important to ensure that the Safety Power Switch is ON and there is power going to the outlet they are using.
- The App must have full permissions on their phone so that it can access Bluetooth and connect to the range hood.
Connecting the app on an iPhone:
There are two spots on your iPhone that require Bluetooth connection to be ON:
1 - Settings > Bluetooth > Ensure Bluetooth is On.
2 - Settings > Privacy and Security > Bluetooth > find the Victory app > Enable
Connecting the app on an Android:
Your Android that require Bluetooth connection to be ON:
1 - Settings > Bluetooth > Ensure Bluetooth is On.
Error or Pop-up
- If there is a pop-up with "Uninitialized Bluetooth adapter" - that means Bluetooth settings on the phone are not correctly configured and need to be enabled and given full permissions.
If you continue to experience issues:
- Please provide a video if the above steps don't work, send it to support@victoryrangehoods.com along with your order number or receipt.
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