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Assistance with Non-Functioning Sunset Bluetooth Range Hood

Applicable Models:

Sunset Bluetooth (this is the Bluetooth version of the Sunset)

Which models have a Bluetooth option?

Only the Sunset model has a Bluetooth version.

 

Non-functioning Sunset (Bluetooth version):

  1. Ensure to test the Victory Sunset (Bluetooth) by following the guide on Page 18 of the Manual. 
  • When testing the product, it is important to ensure that the Safety Power Switch is ON and there is power going to the outlet they are using.
  • The App must have full permissions on their phone so that it can access Bluetooth and connect to the range hood.

Connecting the app on an iPhone:

There are two spots on your iPhone that require Bluetooth connection to be ON:

1 - Settings > Bluetooth > Ensure Bluetooth is On.
2 - Settings > Privacy and Security > Bluetooth > find the Victory app > Enable

Connecting the app on an Android:

Your Android that require Bluetooth connection to be ON:

1 - Settings > Bluetooth > Ensure Bluetooth is On.

Error or Pop-up

  • If there is a pop-up with "Uninitialized Bluetooth adapter" - that means Bluetooth settings on the phone are not correctly configured and need to be enabled and given full permissions.

 

If you continue to experience issues:

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