If you require metal light ring replacements, this article will outline the different styles, and how to obtain replacement metal rings under warranty or by ordering on our website.
Types of metal rings for GU10 bulbs
There are two main types of rings:
- Metal rings without any slots
- This consists of an outer ring and an inner ring for each light bulb
- Metal rings with slotted inner ring
- This consists of an outer ring and a slotted inner ring for each light bulb
How to access GU10 bulbs for replacement
If your metal rings are Style #1 without slots:
Please refer to this document for instructions on replacing these types of bulbs.
If your light is GU10 and has metal rings (without slots) you can also review the video here.
If your metal rings are Style #2 with slots:
Please refer to this document for instructions on replacing these types of bulbs. Please note, a light tool is not required as a flat-head screwdriver can be used if one is not present.
Warranty coverage
Metal light rings are generally covered for 5 years under the parts warranty. Verify your warranty coverage by reviewing your owner's manual.
Requirements for a warranty claim:
- Valid Order Number or Receipt as Proof of Purchase
- Verification that the order is from less than 5 years ago
- Photos of the metal rings in order to determine the generation
- An email must be sent to warranty@victoryrangehoods.com with all documents
Processing warranty claims
If you submit a warranty claim, our team will verify coverage and provide support within 1-2 business days.
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